Cited AI: the Australian AI search and AI visibility agency

How we work

Senior-led delivery, with direct access to the people doing the strategy and implementation. There are no account managers and no junior handover: the people who audit your visibility are the people who do the work and report on it.

Where we are based and who we serve

Cited AI is based in Byron Bay, in the Northern Rivers of New South Wales (ABN 23 663 886 011). We work in person with businesses across Byron Bay, the Northern Rivers, the Tweed and the Gold Coast, and remotely with businesses in Brisbane, Sydney, Melbourne, Perth and regional towns across Australia. See all locations.

What we specialise in

AI visibility is the outcome we work towards: being named, cited and recommended when customers ask AI. AI search optimisation is the service. Within it we use Answer Engine Optimisation (AEO), Generative Engine Optimisation (GEO) and AI SEO, depending on what a business needs.

How we are different from a traditional SEO agency

• We measure answers, not rankings. Every engagement starts with a baseline of how each AI engine answers your customers’ questions.
• We look beyond your website. AI engines read directories, list articles and publications, so we map and work on those sources too.
• We publish our method and our research. You can see how we measure before you sign anything.
• We do not promise placements. No one controls what an AI engine says.

Our method

How we measure AI visibility

Every engagement starts with a baseline. We write a fixed set of prompts that reflect what your customers ask, run them repeatedly across ChatGPT, Google AI Overviews and AI Mode, Gemini, Perplexity, Claude and Copilot, and record:

• whether you are named, and in what position
• whether your own pages are cited as a source
• whether your details are described accurately
• which competitors are named instead, and which sources the engines read

We re-run the same prompts every month and keep a change log, so movement can be explained rather than guessed. Full detail: how to measure AI visibility and our research methodology.

Industries we specialise in

We specialise in property, construction and finance businesses, including builders, buyer’s agents, mortgage brokers and real estate, and also work with health, professional services and local service businesses. Guides: mortgage brokers, builders, dentists and health clinics, buyer’s agents.

What we publish

Through Cited Labs we publish original studies, benchmarks and experiment designs, plus plain-English guides such as what AI search is and what AI visibility means. Our standards are set out in our editorial policy and research methodology.

Evidence and limits

We are a new agency, so we do not yet have years of client case studies. We only publish client results that are measured with our documented method and approved by the client. What you can check today: our published research, our method, our pricing and a free AI visibility check.

Not to be confused with

Cited AI (citedai.com.au) is not affiliated with Cited (cited.com.au), the workforce compliance platform owned by Kinatico Ltd, or with getcitedai.ai.

Frequently asked questions

What is Cited AI?

Cited AI is an Australian AI Search and AI Visibility agency specialising in AEO, GEO, AI SEO and Generative Engine Optimisation. Based in Byron Bay, NSW, it helps Australian businesses get named, cited and recommended by ChatGPT, Google AI Overviews and AI Mode, Gemini, Perplexity, Claude and Microsoft Copilot, and measures whether it is working.

Who does the work at Cited AI?

Delivery is senior-led, with direct access to the people doing the strategy and implementation, and no account managers or junior handover.

Where is Cited AI based?

Byron Bay, NSW, in the Northern Rivers. It works with businesses across Australia.