AI visibility agency for Australian businesses
Cited AI is an Australian AI Search and AI Visibility agency. We measure how often ChatGPT, Google AI Overviews, Gemini, Perplexity, Claude and Copilot name, cite and recommend your business for the questions your customers ask, then improve it through AI search optimisation: AEO, GEO and AI SEO. Plans start at $290 a month, and every engagement begins with a baseline you can see.
What AI visibility means
AI visibility is how often, how prominently and how accurately AI engines mention your business when someone asks a relevant question. It is the outcome. AI search optimisation is the work that improves it. For the full definition see What is AI visibility?.
It matters because AI answers are short. Where a Google results page shows ten links, an AI answer typically names a handful of businesses. In our study of 138 AI answers, engines named 3.7 businesses per answer on average.
Who this is for
We specialise in property, construction and finance businesses, including builders, buyer’s agents, mortgage brokers and real estate, and also work with health, professional services and local service businesses.
- Service businesses whose customers ask before they buy: mortgage brokers, builders, buyer’s agents, health practices, lawyers and accountants.
- Businesses that rank well on Google but are missing from AI answers, or are described inaccurately.
- Marketing teams that need to report AI visibility to a board or owner with numbers, not screenshots.
The problem we solve
Most businesses have no idea what AI says about them. When we run a baseline, the common findings are: the business is not named at all; it is named with out-of-date or wrong details; or competitors are named because they appear on the sources the engine reads. Each has a different fix, which is why we measure before we change anything.
How we measure it
| Measure | What it tells you |
|---|---|
| Mention rate | Share of tested answers that name you, per engine |
| Position | Where you appear in a shortlist when you are named |
| Citation rate | How often your own pages are linked as a source |
| Accuracy | Whether services, locations and facts are described correctly |
| Competitor share | Which competitors are named instead, and how often |
| Source map | The pages the engines read for your category, so we know where to get you listed |
We use a fixed prompt set, repeated runs and a change log, as set out in how to measure AI visibility and our research methodology.
What you get
- Baseline report: your prompt set, results by engine, competitors named and the sources behind them.
- Fix plan: prioritised changes across your website, entity data and third-party sources.
- Implementation: answer-ready pages, structured data, Google Business Profile and directory work, depending on your plan.
- Monthly reporting: the same prompts re-run, movement explained, next actions agreed.
Platforms we optimise for
| Platform | Where its answers come from | What we focus on |
|---|---|---|
| ChatGPT | A mix of model knowledge and live web search, with inline sources when it searches | Crawlable service pages, clear entity facts, presence on the sources it cites |
| Google AI Overviews & AI Mode | Google’s search index and Knowledge Graph | Indexable answer-ready pages, structured data, Google Business Profile |
| Gemini | Google’s information ecosystem, sometimes with map listings | Entity consistency across Google surfaces, reviews, local signals |
| Perplexity | Live web retrieval with many visible citations | Being on the pages it cites: list articles, directories, publications |
| Microsoft Copilot | Bing’s index, with inline citations | Bing indexing, Bing Places, the same structural signals as Bing search |
| Claude | Web search with cited pages | Clear, well-sourced, factual pages that are easy to quote |
Pricing
| Plan | Price (AUD) | Best for |
|---|---|---|
| Starter | $290 / month | One brand: baseline, priority prompts tracked monthly, technical fixes and monthly report |
| Growth | $990 / month | Competitive categories: adds answer-ready content, authority building and competitor tracking |
| Scale | Custom | Multi-brand or multi-location programmes |
| Google Business Profile & Entity Setup | $790 one-off | The entity foundation, as an add-on or on its own |
Why businesses choose Cited AI
| What you get with Cited AI | |
|---|---|
| Focus | AI search and AI visibility is our core service, not an add-on |
| Who does the work | Senior-led delivery, with direct access to the people doing the strategy and implementation |
| Measurement | Your own prompt set re-run across six AI engines every month, with mention rate and citation rate reported separately |
| Starting point | A free AI Visibility Audit, with a report in 3–5 business days |
| Pricing | Published pricing from $290 a month, with no long lock-ins |
| Method | A published methodology and original research you can check before you sign |
We will never promise that ChatGPT or any other engine will recommend you, because no one controls that. We will show you exactly where you stand, what we changed and what moved.
Related services
By industry and region
The service is the same everywhere; the prompts we test are built around your industry and the areas you serve.
- Industries: mortgage brokers, builders, buyer’s agents, dentists and health clinics.
- Regions: Gold Coast, Byron Bay and the Northern Rivers, the Tweed, Brisbane, Sydney, or all locations.
- Evidence: our first case study (a disclosed Cited Labs project) and our research hub.
Frequently asked questions
What does an AI visibility agency do?
An AI visibility agency measures how AI engines such as ChatGPT, Gemini, Perplexity and Google AI Overviews describe and recommend a business, then improves it with answer-ready content, structured data, entity work and third-party citations.
How long does it take to improve AI visibility?
There is no fixed timeframe. Some changes show up once pages are recrawled; lasting gains depend on competition and on third-party corroboration. We recommend at least three months before judging results, and we report movement monthly.
Can you guarantee ChatGPT will recommend my business?
No. No agency controls what an AI engine says. We measure your baseline, make the changes most likely to help and report what moves.
Is AI visibility different from SEO?
It builds on SEO but measures something different: being named inside one AI answer rather than ranking in a list of links. See our AEO vs SEO guide.
Find out what AI says about you today
Start with the free check, or book a consultant-reviewed AI Visibility Audit (report within 3–5 business days).
Check my AI visibilityBook a free audit